CompTIA Network+ 2005 (N10-003) Series: Troubleshooting
Product Code: nwpl11 Time: 5.0 hour(s) CEUs: Available

Summary:

This course shows learners how to use network utility and visual indicators to diagnose network problems. This benefits the learner by teaching him how to effectively troubleshoot a network.

Objectives:

After completing this course, students will be able to:
  • Select the appropriate network utility when troubleshooting
  • Identify a network diagnostic utility and interpret its output
  • Determine the nature of a stated problem using visual indicators
  • Recognize symptoms of network troubles and diagnose and correct any errors or misconfiguration


Topics:

  • Troubleshooting methodology
  • Windows tools
  • Linux and Unix tools
  • Netware and additional tools
  • OSI model troubleshooting methods
  • Physical/layer 1 troubleshooting
  • Data link/layer 2 troubleshooting
  • Network/layer 3 troubleshooting
  • Transport/layer 4 troubleshooting
  • Session/layer 5 troubleshooting
  • Presentation/layer 6 troubleshooting
  • Application/layer 7 troubleshooting

Technical Requirements:

200MHz Pentium with 32MB Ram. 800 x 600 minimum screen resolution. Windows 98, NT, 2000, or XP. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.0 or higher required. Flash Player 7.0 or higher required. JavaScript must be enabled. Netscape, Firefox and AOL browsers not supported.

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